Service & Support

Available Around The Clock: 24 hours a day 7 days a week 365 days a year

Fluid Chillers,  Inc. prides itself on having one of the best and most responsive service departments in our industry. 
The delivery of one of our cooling systems marks the beginning of a lasting relationship with our valued customers.

Custom Design and Engineering

  • Accurate sizing and design of cooling system to best fit customer requirements. Leonardo DaVinci once said, "Simplicity is the ulitmate sophistication." We apply this philosophy to allow designs while striving to incorporate the utmost in functional integrity.
  • When systems are properly sized, properly designed and properly installed, only minimum service is usually necessary.
  • Partial installation, complete installation, and installation supervision available globally.
  • Engineering services for system layout and piping design.

Coolant Chillers : Installation, full installation, and installation supervision available globally  dsc_1040

Service Information:aug_2011_

Monday- Friday

8:00 am - 5:00 pm (EST)



After Hours Emergency Line

517-930-5736 or 1-800 CHILLER

Service  & Support Contact Form 

Or Email Us At  This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Trobleshooting Tips

One of our most frequent service calls is the result of improper installation. For instance... when an Air Coded Chiller is placed in a location that restricts air flow (see photo), the chiller cannot properly exhaust the heat being removed from the fluid it is cooling.

For Example:

This is a photo showing one of the worst cases we have ever experienced. The customer installed an outdoor 30 ton Chiller with a sheet metal enclosure above and around it.

This chiller also had two condensers and instead of following the 6’ clearance requirement from the outside wall, they chose to locate the air inlet 18" from the outside block wall.

Result: The hot air that was vertically discharged was forced back through the condensers because of the sheet metal enclosure and close proximity to the wall.

Consequence:  Downtime... Electrical components overheated and failed.
The Compressor failed.

Solution: Remove enclosure, move chiller 6’ from wall.

  • Please follow clearance requirements in owner’s manual and installation guide.
  • Please consult factory for field modifications (warranty can be affected)
Recommended Clearance Guidelines For Air Cooled Chillers
  • 6' clearance on air inlet side for 10 ton & above units
  • 42" clearance on air inlet side for under 10 ton units
  • On vertical air discharge units:
    • Outdoor unit, no obstructions above
    • Indoor unit, use 3 times chiller height